Delivery Information

Free delivery available for orders above country threshold. Please see below for further information.

mena.feelunique.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

All of our orders are shipped from the UK.

Country	Minimum spend for free delivery	Express tracked* Delivery timescale: 3 - 5 working days for orders placed by 8 pm Monday-Thursday after dispatch
United Arab Emirates	For orders AED 350 and above	From AED 40
Kingdom of Saudi Arabia	For orders AED 350 (SAR 358) and above	From AED 40 (SAR 41)
Oman	For orders AED 350 (OMR 36) and above	From AED 40 (4.91 OMR)
Bahrain	For orders AED 350 (BD 36) and above	From AED 40 (BD 4.12)
Qatar	For orders AED 347 (QR 347) and above	From AED 40 (QY 40)
Kuwait	For orders AED 350 (KD 30) and above	From AED 40 (KD3.50)

Important note:

Country specific customs duties and taxes are not included and would have to be paid separately by the customer. Customers are liable to pay inbound duties and taxes in accordance with the customs laws and regulations of the customer’s country.

These charges are prepaid by our delivery partner and you need to pay them upon delivery.

Customs duties are implied as follows:

Destination	Charges
UAE	5% VAT & 5% customs charges on orders above AED 1000
KUWAIT / OMAN	US$ 6.00 regardless the value of your order plus the 5% customs duties imposed
Saudi Arabia	- US$ 8.00 per order valued above SAR 1000 + 15% VAT + customs duties imposed - 5% VAT will be added for shipments valued below AED 1000 Bayan charges are as below: 1- if the customs duty amount is in between SAR 50 and SAR 500 then bayan charges will be SAR 30 2- if the customs duty amount is in between SAR 501 and SAR 1999 then bayan charges will be SAR 70 3- if the customs duty amount is in between SAR 2000 and SAR 4999 then bayan charges will be SAR 120 4- Above SAR 5000 Duty then bayan charges will be SAR 170
Bahrain	US$ 6.00 per order valued above BD 100

Please note:

Some of our products are classed as dangerous goods by IATA. This will impact our ability to deliver to certain destinations and use certain delivery methods. The delivery options available for your order will be selected when you checkout.

Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures.

Feelunique will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.

Feelunique will only consider claims for lost items sent 10 working days after the latest due date.