We would like to inform you that we will continue to deliver your favourite beauty essentials as quickly and safely as possible and that new stock is continuing to arrive on a daily basis. All orders will be dispatched after 7 working days and we will do our best to get your order delivered to you as soon as possible.
We have implemented every measure recommended, as well as additional safeguards, to promote a safe and productive environment for our employees within our distribution centres. In some cases, for social distancing requirements, these health and safety precautions result in fewer people processing orders at one time than usual. With that in mind, we appreciate your continued patience if you should experience a delay in your shipment. Our teams are working as quickly and safely as possible to get your order to you.
We would like to reassure you that all our carriers are taking precautionary measures to ensure the safety of their drivers and our customers by operating a contact free delivery service so you won’t be required to sign for any parcel that’s delivered. We will also continue to send email notifications upon dispatch to confirm delivery information.
So we can focus on ensuring your orders are delivered as quickly as possible, we have temporarily paused some of our services until further notice. Affected services include gift wrap, personalisation and all sampling, including checkout samples, Pick & Mix, Try Me and Beauty Kit. We apologise for any inconvenience this may cause, but please bear with us while we concentrate on getting your priority orders out to you.
We would like to thank you for your continued loyalty and support and hope that you stay healthy and safe.